Cable Administration

The Office of Cable Administration investigates cable related complaints and negotiates corrective action with the cable providers. To report a cable issue or complaint concerning cable providers in Howard County, please fill out the form below.

Twice each year, the office accepts grant applications from County residents to produce community-based programming for Public Access Cable Channel 98. When announced, please call the office to request an application.

Consumer and Governmental Affairs Bureau
Customer Inquiries and Complaint Division
445 12th Street S.W. Washington, DC 20554
888-225-5322

6 St. Paul Street, 12th Floor
Baltimore, MD 21202
410-767-8028
800-492-0474

The Federal Government determines cable regulation and deregulation.

You must first contact your provider and try to resolve the problem.  Be sure to keep a record of the names, telephone numbers and dates of all conversations you have with the Company’s representatives.

If you are unable to resolve the issue, you may file a complaint with the Howard County Office of Cable Administration. To file a compliant, click below to access our online form or call (410)-313-3318.

Because internet services are not regulated, we have no authority over Comcast or Verizon’s Internet service. However, we may be able to assist with customer service related issues. If you experience a problem with your broadband service and can’t resolve it with your provider, you may file a complaint with the FCC.